I have purchased an Eos 2.0 Tdi Sport love the car ! We seem to have a problem once it rains the water builds up in the door sills at the bottom so when you open the door you stand back to let the water out. This is not so good once youve had a frost as you cant get into the car.

Hi L & J
I have noticed this but only when washing the car as she is garaged normally. Is there anyone else suffering this?
PgdS Paj

Hi

Mine does exactly the same both Drivers and Passengers side its quite annoying but i spoke the garage about this and this is suppose to happen!!!!

I have purchased an Eos 2.0 Tdi Sport love the car ! We seem to have a problem once it rains the water builds up in the door sills at the bottom so when you open the door you stand back to let the water out. This is not so good once youve had a frost as you cant get into the car.
I keep mine in the street outside the house. Every time it rains, as you say water gets in. I'm told it's the shape of the car as it's wider at the bottom. Also the boot fills with water too. All carpets are very wet. Garage said to carry towels around with me to mop it up!! When we had the cold spell last week I had ice both in and out of all windows and sunroof in the morning. By lunchtime when I went out I was being dripped on big time as were my passengers.Poor car wasn't showing itself in the best light. Beside this when I first picked up the car in October I had a problem with the driver window dropping when I shut the door, took it back to the dealer who kept it a week and, of course, car refused to do it for them. Saying that it hasn't done it since and that was beginning of December. On a more optimistic note I'm looking forward to the summer when it will all dry out and I can drive it with the roof down - Hurrah!!

hello how are you guys doing im staying in europe and i purchased my eos in 2006 i was one of the first owners of this vehicle. and as far as the water is concerned we had the same problem we had to tack it to the dealer and have them replace the dorr seals but you guys should be getting more updates as well. I will be posting pics on here very soon of the sound system i built in it and the new jvc radio.

Same here, the water does gather in the doors after it's been raining. However, we had a really bad rain / frost last week and I got into the car no problems.

When I open the boot, the water runs of of it onto the back window and is then channelled away so it doesn't get into the boot.

So no water problems here!!

Hi

Mine does exactly the same both Drivers and Passengers side its quite annoying but i spoke the garage about this and this is suppose to happen!!!!
Did they say why it is suppose to happen this way?

Mines same too!!!

I have purchased an Eos 2.0 Tdi Sport love the car ! We seem to have a problem once it rains the water builds up in the door sills at the bottom so when you open the door you stand back to let the water out. This is not so good once youve had a frost as you cant get into the car.

The Eos footwell had flooded this was caused by a leak in the door pillar without car as we are awaiting for new carpets to come from germany this has happened both footwells.

Mines exactly same opening both doors

I have purchased an Eos 2.0 Tdi Sport love the car ! We seem to have a problem once it rains the water builds up in the door sills at the bottom so when you open the door you stand back to let the water out. This is not so good once youve had a frost as you cant get into the car.



Seems they're all the same; it afflicts mine too.

Think it's just a slight design fault in that the sills don't slope down slightly towards the outside to allow the water to run away. Touch wood I've had none in the boot or the footwells so it's just a minor annoyance.

In Dec 2006 we ordered an EOS which is scheduled for delivery in March 2007and I am concerned, prior to completing the purchase, about the water issue on the door sills. Has anyone received anything official from VW in response to this issue. Please advise. Thanks. JJK

In Dec 2006 we ordered an EOS which is scheduled for delivery in March 2007and I am concerned, prior to completing the purchase, about the water issue on the door sills. Has anyone received anything official from VW in response to this issue. Please advise. Thanks. JJK

Hi i'm having all new carpets fitted if it happens again i will be rejecting the car under the sale of goos act 1979 as this is the second time it has happened we have had the car 3 months and for a 1 month it has been back with the garage. Regards James

Mentioned this to the Eos driver (Wife) on Friday and she says ours does it as well.
Have now looked at the car in daylight and there are 2 seals along the bottom of the door (top inner edge of sill and bottom outer edge of sill)- the bottom/outer one of these appears to be holding water in the space betweeen the door and the sill instead of letting it drain away.

I would guess that this is water which is coming in at the bottom of the window opening and draining through the door (as it should) but not being allowed to escape at the bottom. If it freezes it will freeze the door to the car. If there is enough I guess it will overflow the inner seal and drain into the car.

Anyone agree with my diagnosis?

Will be calling VW tomorrow!

Spoke to our dealer (Willenhall) today and asked them to raise it as a technical issue with VW. They have noticed it on their demonstrator and have said that they will raise it.

He did say that for VW to do anything they need more that one complaint so you all need to complain to your dealer and tell them that you want them to raise it as an issue with VW.

Got a phonecall from Willenhall today!

Aparantly this is a known problem and there is a modification which came in at about our chassis number which is supposed to sort the problem. They want to look at the car to see if we have had the mod and if not will carry it out.

Will try and get the car in next week for them to look at and will try to get more details of the mod and post them here.

Ian,

Did your dealer say what the mod is ?

It is something to do with the channels on the rear side window. Will get full details when I am in next week.

Dealer did the mod this morning, or took an hour checking that it was already done!

It is a modification to the seals at the front edge of the rear side window (in the door shut area). The dealer would not give me a copy of the modification or even the number (VW Confidential). Will take a picture of the "after" at the weekend and see if it makes any difference!

After torrential rain last night it is better, but not cured.

I'm so relieved to hear that other people are having this problem too! I live in Los Angeles where it has rained twice this season...but when it did, I got an unexpected surprise when I opened the passenger side door and water came gushing out. I called my dealer and they acted like I was crazy when I described what happened!

I have a 2007 3.2 Eos

I'm so relieved to hear that other people are having this problem too! I live in Los Angeles where it has rained twice this season...but when it did, I got an unexpected surprise when I opened the passenger side door and water came gushing out. I called my dealer and they acted like I was crazy when I described what happened!

I have a 2007 3.2 Eos


I live in Yorkshire where it HASN'T rained on about 2 days this winter...

No water ingress problems at all!

Hi
I bought my Eos in October and have had the same problem and when I spoke to the garage about it their explanation was as follows:
In a non-convertible car there is one seal on the inside edge of the door which means the water runs down the inside of the door (apparently it does this in all cars) and then out the bottom. In the Eos because it's a convertible they put 2 seals in - one on the inside and one on the outside edges (something to do with keeping the noise down if I remember rightly) which means there's nowhere for the water to run too hence why it collects in the sills.

In have been intrigued at the issue of water in the door sills so on a visit today, 5 Feb, to my VW main dealer in Bath, I posed the question. Wish I hadn't as it prompted the sales people to focus on me instead of the other customers. None in Bath ( no pun intended here) had heard of this problem, They tell me they have sold about 20 Eoses (that is the plural apparently) and no-one has come back and complained. Lucky or what? Anyway, obviously there is a cause for concern:) with some cars so dont let the dealers or VW off the hook easliy.
By the time I order mine I hope all the grief you are giving the dealers will result in VW examining the problem and hopefully eliminating it.:)

I have had my car for a week and a half now and washed it this weekend...I didn't have any problems with water in the door...I purposely ran water acress the top and on the doors just to see if mine did it. Hopefully VW has fixed the problems with the newer versions...keeping my fingers crossed that mine doesn't start doing that.

Wanda

I have had my car for a week and a half now and washed it this weekend...I didn't have any problems with water in the door...I purposely ran water acress the top and on the doors just to see if mine did it. Hopefully VW has fixed the problems with the newer versions...keeping my fingers crossed that mine doesn't start doing that.

Wanda

me too ..... did exactly the same thing...

crossing fingers

Good to hear, Wanda. I'm wondering if the ones in the US are different? I tried creating the same scenario with mine and I don't get any build up of water.

One possible reason for getting water in the car after washing it is that when you unlock the car the door windows drop slightly (helps the doors to open by avoiding a vacuum). Then if you set about washing the car without first opening and closing a door (so that the windows go up again) then lots of water can get in through the gap - especially if you use a hosepipe!

Just a thought that's what might have happened to some people..

This problem is really unsettling me-i am so close to cancelling my order with VW.Saturdays Telegraph even highlighted this problem with a large photo + caption as follows " cold comfort;a leaky eos could leave you singing in the rain" This car will be a lifelong dream for me. surely it is in VW's interest to sort this out NOW before others pull the plug(pardon the pun!!) .
Does anyone know anymore? :(

My car's fine, really, and I've sprayed it with water from different angles. My dealer did this too, before delivery. I think in the early days, if there was an odd fault, and a fix for it, VW hadn't taught the dealers what to do, and there were headless chickens running around. Too late for some people, I'm afraid, and bad PR for VW. Luckily the vast majority are ok.

Yeah i know what you mean, it is worrying that there seem to be so many problems with the eos and i have also worried about my order and what to do. i decided that it really is the car that i want though and i think i would seriously regret it if i didn't get it.

vw value their reputation and seriously will try to sort out any new problems but it is like this with any new car....there are always niggles to sort out (some of which are quite big i suppose!).

having been a member of this site since dec 06, i have seen how people are really enjoying their cars and ok, there are some issues but overall the car is the one i want. all of the competitors have issues with things too but as they are all older models we don't hear about them as much.

in the end, it is a personal choice but i certainly am not going to cancel my eos.....i would be devastated to have to get a 307cc or a megan or even the new focus cc! vw build quality and interior just seems to outclass the others and having had vw's almost since i could drive, i don't think i could down grade............if i could afford an aston martin, i might think about cancelling my eos but until them, i just cant wait to get the eos and get driving!!!

hope you decide to keep your order but keep us posted anyway! :D

ps...thanks for letting me know about the review in the paper, going to see
if i can get hold of it for a read!

neh321- this does not just happen when the car is washed - it happens when it is parkes in the rain as well.

Later cars are different but I have not been able to identify the difference yet!

There is a mod but it doesn't work - ours has been modified and we still get the water. Later cars may have been modified at build (we have had ours since October)

neh321- this does not just happen when the car is washed - it happens when it is parkes in the rain as well.

Later cars are different but I have not been able to identify the difference yet!

There is a mod but it doesn't work - ours has been modified and we still get the water. Later cars may have been modified at build (we have had ours since October)


Yes - I realise this can't be the universal answer but thought it might have happened to 1 or 2 people!

My car was one of the first but must say have not had the problem.

I get the water sitting on the door sills which is a little annoying, that's all, and the interior mists up quite readily but a lot of modern cars do that when the aircon is switched to economy anyway so haven't worried too much about it. Haven't found any water sloshing about in the boot or the interior or anywhere else!

Yeah i know what you mean, it is worrying that there seem to be so many problems with the eos and i have also worried about my order and what to do. i decided that it really is the car that i want though and i think i would seriously regret it if i didn't get it.

vw value their reputation and seriously will try to sort out any new problems but it is like this with any new car....there are always niggles to sort out (some of which are quite big i suppose!).

having been a member of this site since dec 06, i have seen how people are really enjoying their cars and ok, there are some issues but overall the car is the one i want. all of the competitors have issues with things too but as they are all older models we don't hear about them as much.

in the end, it is a personal choice but i certainly am not going to cancel my eos.....i would be devastated to have to get a 307cc or a megan or even the new focus cc! vw build quality and interior just seems to outclass the others and having had vw's almost since i could drive, i don't think i could down grade............if i could afford an aston martin, i might think about cancelling my eos but until them, i just cant wait to get the eos and get driving!!!

hope you decide to keep your order but keep us posted anyway! :D

ps...thanks for letting me know about the review in the paper, going to see
if i can get hold of it for a read!


DON'T let anything put you off!
Mine was one of the first Eoses and have only had minor niggles with it, which have NOT spoiled the enjoyment.

Don't whatever you do be tempted by a Renault or a Peugeot or even a Volvo; there's simply no comparison. Have read several group tests and they all say the VW trounces everything else by a country mile, in terms of quality, dynamics, style, practicality etc. OK, it's a little more expensive but you don't get an Omega watch for the price of a Timex do you?!

hiya, don't worry I am sticking with my Eos! :D i can't wait to get delivery in march! i was a little iffy about it just after ordering and hearing of the faults but there are always probs. i recon i am going to love the car!

Anyway, all those in doubt....the eos won the what car cc of the year so it must be good if they like it! :D

Yeah guys for what its worth, I have had no probs with my Eos at all and it gets more than its fair share of rain and frost and being washed up here in Scotland.

Water does gather in the sills but I really don't see what the problem is with this...........just stand away from the door as you open it!

I keep mine in the street outside the house. Every time it rains, as you say water gets in. I'm told it's the shape of the car as it's wider at the bottom. Also the boot fills with water too. All carpets are very wet. Garage said to carry towels around with me to mop it up!!

This above is a different issue. Mine collects water in the door sills, it just hasn't bothered me enough to complain. When you open the door, it just runs onto the floor outside.
Your problem Imelda is more serious This should not be happening. You have a serious leak if the carpets get wet and the boot leaks also. I'd tell the garage where to go if they advised me to carry towels.:eek:

Just out of interest, has anyone noticed if it happens to both doors or just 1. Mine only happens ever to the drivers door and never the passengers.
RgdS Paj

Just out of interest, has anyone noticed if it happens to both doors or just 1. Mine only happens ever to the drivers door and never the passengers.
RgdS Paj

Hi, it happens to both doors in my eos, but as others have said just stand back when opening the door.

Paul..

I let my mum and dad go out in my Eos the other day.
My mum was shock by the water that came flooding out of the seals when she opened door. She said surely that isn't right. Thats how they are, I told her.


Laura

Just to add my own experience to the water leak thread. I've done over 3000 miles now, the car stays ouside most of the time and it is winter in Scotland. Never seen a problem with water leakage or any serious build up at the bottom of the doors. If you open the window when the car is wet or it is actually raining you will get some water in because of the shape of the roof. If you have a serious water problem then I would suggest this is not an inherent design fault but an issue with the individual car. Take it back to the dealer tell them it needs fixing or replacing pronto! This is a great car don't let a fault like this spoil it for you.

I agree with David. My car "lives" in the Vancouver, BC area where it is always raining. :)

I've never seen water collect in the door, nor have I noticed any being released when the door is opened. Neither have happened even on very heavy raining days. I was specifically looking for leaks and water pooling issues, but never found any at all.

I do keep the seals well oiled which keeps them soft and probably helps to keep water out. The owners manual suggest that this be done regularly, however, I've found that it doesn't seem to need to be done more than once every 3 months (although time will tell).

Anyway, details on how to perform this maintenance can be found here: http://forums.vwvortex.com/zerothread?id=3087297

we get our eos on thursday 1st march 2007 and we have been counting down the days ive just found this website and its worried me to death , we have saved hard for this car it is out dream car and i really hope we dont get the water problems you guys are chatting about. if we do i will be gutted as its alot of money to shell out on a car that is defective. we couldnt even get the colour we wanted cos we wanted leonie blue with red nappa leather seats but was told we cant have red seats with blue car so had to have a silver one, you would think when spending this much money you would be able to get the car you want eh!

Just thought I would add my say, after it has rained (which is just about every day at the moment) there is water lying on the sills, both sides, but no problems with it getting into the interior and onto the carpets.

Paul

we get our eos on thursday 1st march 2007 and we have been counting down the days ive just found this website and its worried me to death , we have saved hard for this car it is out dream car and i really hope we dont get the water problems you guys are chatting about. if we do i will be gutted as its alot of money to shell out on a car that is defective. we couldnt even get the colour we wanted cos we wanted leonie blue with red nappa leather seats but was told we cant have red seats with blue car so had to have a silver one, you would think when spending this much money you would be able to get the car you want eh!


I've had my Eos (Silver/Red Nappa!) since July 06 and have had no problems at all with leaks! The water sitting on sills is really no problem at all - just slightly annoying but the car's plus points far outweigh any minus ones!

You will enjoy it!

thanks neh321 you eased my mind a bit cant wait for thursday now

Both the doors have the water pouring out of them problem when i open my doors either after rain or washing seems daft to have it do this, surely retaining water anywhere its not supposed to be in a car is bad? Any news on the fix for this from VW?

I picked up my car after a long wait of 6 months in Feb,'07. 2.0 TDI DSG.

This happens with them all. Its something you get use to....You may have to tell your passengers about it to stop them getting soaked feet

Laura

This happens with them all. Its something you get use to....You may have to tell your passengers about it to stop them getting soaked feet

Laura
I'm not sure it does ... so far, I have never had a problem either in the rain or after washing. Seems to me it is something VW should be able to correct!

Folks, from the other forums I have read, all VWs have triple sealed doors, and when water gets in there it stays in between the seals with a drain in the door to drain out when opened.. When you open the door the water rushes out if water has gotten into the sealed area from the trunk channels. I had it happen on my passenger side when I had my eos parked at an angle to have water get in at the trunk seals and it was a bit unsettling. BUT, this is a design to make sure that the seals are indeed watertight on the car.

IF you are getting water in your trunk (boot for you brits) that is definitely an issue you should take to your dealer. If however your trunk is dry and water rushes out of the doors when you open them, that is not a problem you should be concerned about, its your seals doing their job. Water just happened to come in and get trapped from the backside instead of being blocked on the outside.

At least this is what I remember from another post about this topic in a VW Forum.

This is a post relating to this topic:
I learned something new and interesting today. My VW dealer sold a new Eos to a customer on the weekend. The vehicle had been sitting outside the dealership, in 'pride of place' right in the middle of the front line of cars. We have had a lot of snow and rain in the Toronto area over the past week, and also a few freeze-thaw cycles. When the new Eos was brought into the service area for the final pre-delivery inspection (charging everything up, applying the special lubricant to the roof seals, making sure all the tech bulletins were completed, etc.), the car had a fair amount of ice and snow on it - just like every other car in Toronto these days.

When the roof was opened, I noticed that one of the seals at the very back of the roof was protruding slightly below where it appeared it ought to be... so, I had a closer look. What had happened was this: There is a rather fat seal that goes all the way around the very back edge of the roof area. This is not a 'rubber' seal like the rest of the roof seals, it is sort of a 'fuzzy' seal. It's the seal that touches the semicircular brushed aluminum band that goes around the back seat of the car when the roof is down.

Well - water had pooled around one particular area of that seal, an area that was perhaps 6 inches long at most (the seal itself is about 4 or 5 feet long). I guess the car was parked in a fractionally nose-down position on the front line, hence the reason that the water did not run down the body of the car as it normally would. Anyway... when the roof was opened, this big ice-block tried to hold onto this fuzzy seal, and it pulled the seal a little ways out of the metal channel that it clips onto. It didn't pull the seal all the way out, and there was probably a 95% chance that if no-one had noticed it before the roof was next closed, the seal would have been pushed right back into original position when the roof closed.

However... there is perhaps (I'm guessing) a 5% chance that maybe the seal would not have been pushed back into its original position - maybe it might have been bent or deformed, and that could then lead to a less than perfect water or dust seal at the very back of the car. If, later on, liquid water was applied to that area, the liquid water would likely run into the recessed areas on either side of the back seat where the roof mechanicals are stored when the top is down. From here, the water could then run into the trunk of the car.

I remember a discussion a month or so ago in which one forum member noted that she had found water in the trunk of her Eos. This car was stored in a cold-climate area (an area subject to freezing temperatures), so, I'm just wondering if, perhaps, this what what happened?

In any case, here's a head's up to all of you: If you notice any water in the trunk of your Eos, perhaps inspect this seal and make sure that it looks even and uniform all the way around the back of the roof.

I really don't know if this seal should be lubricated with the special lubricant or not. I rather suspect not, because it is a fuzzy seal (like the seals on either side of the window glass where the glass emerges from the top of the doors). It might, however, be a good idea to gently dry-brush this seal once a year or so, just to release any dirt or dust that may have built up in it. The staff at my VW dealer decided to leave this car indoors over the weekend and let it thoroughly thaw out and dry out before delivering it to the customer. After warming up and drying out over the weekend, everything worked well, including this rear roof seal.

I hope this may shed more light.

:( Hi
On my first EOS build date 11/06 the doors were fitted with two seals, and I had the water retention problem between the seal, but on my second EOS build date 03/07 the doors have only one seal fitted so no water gets trapped.
The problem now with having only the one seal on the inside of the door all the muck and dirt throwing up by the front wheel gets trapped between the door sills and the door, so frequent cleaning is required.
This must be the VW Mod to stop the water getting trapped, I would have rather put up with the water than the dirt.
Bill

Hi Ian, did you manage to take pics of what the modified seals in the area you mentioned look like?

:( Hi
On my first EOS build date 11/06 the doors were fitted with two seals, and I had the water retention problem between the seal, but on my second EOS build date 03/07 the doors have only one seal fitted so no water gets trapped.
The problem now with having only the one seal on the inside of the door all the muck and dirt throwing up by the front wheel gets trapped between the door sills and the door, so frequent cleaning is required.
This must be the VW Mod to stop the water getting trapped, I would have rather put up with the water than the dirt.
Bill

Hi Bill I can only see one seal around my door but still have the gushing problem!:confused:

Hi
If you only have the one inside door seal I cannot see how the water can build up there. The water from the rear window channel will drain down into the door sill area but will run out and should not build up as it will do if there were two door seals?
Any way as I mentioned I would rather have put up with the water than the dirt any time.
Regards
Bill

Hi
If you only have the one inside door seal I cannot see how the water can build up there. The water from the rear window channel will drain down into the door sill area but will run out and should not build up as it will do if there were two door seals?
Any way as I mentioned I would rather have put up with the water than the dirt any time.
Regards
Bill

Hi Again
Please disregard my comments I have been talking rubbish. The water still drain's down from the rear window into the back of the door seal.
Just checked it again to make sure.
Bill:confused: :confused:

My Eos is only 5 weeks old and I put 1500 miles on it in first 3 weeks, havent driven it much in the rain and its been tucked up for a fortnight in my garage whislt iI,m away. But if I did get any problems with heaks it would be straight back to the dealer and sorted, come on you lot you all know how much we had to pay for these cars so let the dealer sort it out. Its under a manufacturers guarantee and this should be sorted straight away by VW,under this guarantee no questions asked, also any design faults rectified no questions asked ! we are all singing this cars praises in a big way vai this club, which I,m sure VW must be reaping the benefits in sales of new ones from it, and at £20k to £28K a time,it isnt bad business for them. So come on VW pull your finger out !

"tucked up for a fortnight in my garage whislt iI,m away"... that almost sounds like the name of a song or something!!!

My Eos is only 5 weeks old and I put 1500 miles on it in first 3 weeks, havent driven it much in the rain and its been tucked up for a fortnight in my garage whislt iI,m away. But if I did get any problems with heaks it would be straight back to the dealer and sorted, come on you lot you all know how much we had to pay for these cars so let the dealer sort it out. Its under a manufacturers guarantee and this should be sorted straight away by VW,under this guarantee no questions asked, also any design faults rectified no questions asked ! we are all singing this cars praises in a big way vai this club, which I,m sure VW must be reaping the benefits in sales of new ones from it, and at £20k to £28K a time,it isnt bad business for them. So come on VW pull your finger out !



What's a 'heak'? A Hell of a Leak perhaps?