Had my Eos since early May since when I've covered about 8000 miles, with no problems other than a creaky roof [Krytox about to be purchased and applied!!].

However, last night I found the Oil Low warning light on, and when I checked it didn't even show on the dipstick!! I put a litre in this morning and its still not full. I have heard the 2.0TFSi engine uses a little oil, but anyone out there have any experience of this? I had an Audi A4 2.0TFSi for 2 years and never needed to put oil in at all in between longlife services at 18k miles, so maybe I've been lucky, but it seems a lot to use??

Also, a bit worried that the warning didn't come on until now - I will check every week from now [yes, I KNOW I should do so anyway, but in modern cars I have higher expectations in terms of durability, or so I thought!]. My other excuse is that the weather has been so bad here I've not felt like braving the rain to check the car over unless I've needed to!!

Cheers

Paul:cool:

I had the same happen to me last Sunday. Oil light came on and I added a litre of oil. Checking the level now and it's just over half way between min and max. The car has covered just over 5,000 miles.

I have spoken to others people with the same engine (2.0 TFSI) and they all seem to have had similar oil consumption when the cars' were new.

The positive is that the engine seems to lose it's thirst for oil as the miles increase.

So, I'm not too concerned.

This is a very interesting topic. I think I will keep a litre or two of oil on standby. The question is which oil should I buy?

Gi Gavin,

Castrol have developed an oil specifically for VAG cars. It's called Edge 5W30. They sell it at Halfords.

You can see the recommendation on this link

http://www.ew2.lubesinfo.com/frameset.asp?sid=156&bid=63&sc=1156&langid=1

Regards,

Ian

Good steer Hornet! Living in a village and at least 10 miles away from nearest Halfords or equivalent, and being reluctant to drive with so little oil, I went to local Shell garage and put the best Shell synthetic oil in, despite it not being the VW standard for longlife service [which I have]. I did this on the basis that a] having good oil is better than no oil! and b] i it uses it at that rate the 'long life' oil is irrelevant!

I will buy some to store in the boot now I know

Cheers

Paul:cool:

I'm at 22000 miles and currently using a quart of oil every thousand miles. Quite unhappy that the dealership is trying to pass this off as normal. Problem actually started at 8 months into ownership--about 10,000 miles so I don't expect it to get better with usage.

Oil consumption and VW seem to be a common connection. VW will say 1 quart per thousand is normal. I have never had a car that was in good shape that did that. My Eos uses about a quart every 4500 miles and almost every other car I have ever owned has gone at least 2500 miles before needing a quart of oil. Maybe it has something to do with how the car is broken in or how or where it is driven. No one seems to have a definitive answer. I'm afraid you may not get satisfaction from VW with your problem. And VW is not the only company that uses the quart per 1000 mile concept.

I have 10,000 miles on mine and I used a quart of oil between the 5000 and 10,000 mile oil change. The dealer performed a software change during the service. They said I would get notified to bring it in for the update but didn't say what it was for. Does anyone know what the update was for?

I'm at 22000 miles and currently using a quart of oil every thousand miles. Quite unhappy that the dealership is trying to pass this off as normal. Problem actually started at 8 months into ownership--about 10,000 miles so I don't expect it to get better with usage.


Mine's doing about the same. Just passed 27000 miles.

I have 10,000 miles on mine and I used a quart of oil between the 5000 and 10,000 mile oil change. The dealer performed a software change during the service. They said I would get notified to bring it in for the update but didn't say what it was for. Does anyone know what the update was for?
There are a few updates. What does it say on your service order? Right now there is one circulating that removes the numeric portion of the display telling you what gear you are in when in D. It is a part of an issue with a motor that is part of the intake mainfold runner assembly. There are some who believe that this removal of the gear indicator is a move to standardize how the display operates across the VW model line. Some people have also reported improved shifting from the DSG after having this update done. There was an update to fix the random bass boost from the radio. There was one to prevent false error codes from being generated. These were all for 07 Eos. I have had the last two done.

Ive done 11,500 miles (quite a lot of them on motorways) so just checked mine now and found it at 'min' added 750ml of Castrol Edge 5W30 which brought it to just over half way so will get some more tomorrow. Only used 250 ml up till today so will keep a careful check from now on and report back.
David

Thanks Andy for the info. The work order says:
"Campaign 03
24705299 Software update.
FC: Part#: Count:
Claim Type: 710
Auth Code:

9940 performed 03 campaign as per Technical Bulletin updated one control module software."

This did not remove the display numbers when you are in drive.

Thanks again

Sorry, Fred. Can't identify update. I would suggest calling your dealer and talking to your service advisor. There is also an updated Tech Bulletins area that was updated on the vwvortex site that you can browse through to see if one matches the info on your service invoice.

This happened to me a month or so back - happened to be with my father-in-law who frightened the bejezzers out of me by saying 'that shouldn't happen in a car this new' (took delivery last June- approx 9k miles). So being a bit of a girl I called VW assistance.

They sent someone out within the hour and the guy who came was really helpful and not at all miffed at being called out to a car that just needed more oil. He told me that it was quite normal in VWs and he had been surprised when he first started working with them. He showed me where to look for the correct oil type as the labels often need to be lifted before you can find the vw number instead of the say 10w/50 number usually shown. He did tell me not to worry too much when topping up as the main garages only sell good quality oil that will be fine until the next change.

I think I need to start checking my oil :o

It's never a bad idea to check your oil no matter what you drive. A lot of places recommend checking your oil whenever you buy gas.

It's been one of those days. Yesterday I noticed a headlight out so I changed it. While I had the hood up I thought it would be a good time to check my oil level. I have just under 24,000 miles on the car now and been checking oil about every 1,000 to 2,000 miles. Last time I checked at 21,000 everything looked good. The level was down slightly and I topped it off. The underside of the oil cap was clean. Yesterday, the the underside of the cap had a white foam on it. Should I worry? Is it the sign of a possibly bad head gasket or worse?

I think your best going to your dealership i had this with an old car of mine and it just had an oil leak.

I have the 2.0 Tdi check the oil every 6 weeks and it seems fine :)

Steph xx

My Eos TDI is now 21 months old, its only done 15000 miles, but I have never had to put any oil in her. This includes towing a caravan in warm temperatures to, and in the South of France .
Ist service (oil change basically) carried out at 10,000 miles, no oil needed before or after service. Is this unusual ?

Steve3

It's been one of those days. Yesterday I noticed a headlight out so I changed it. While I had the hood up I thought it would be a good time to check my oil level. I have just under 24,000 miles on the car now and been checking oil about every 1,000 to 2,000 miles. Last time I checked at 21,000 everything looked good. The level was down slightly and I topped it off. The underside of the oil cap was clean. Yesterday, the the underside of the cap had a white foam on it. Should I worry? Is it the sign of a possibly bad head gasket or worse?

I hate to say it, but white foam under the oil cap has traditionally meant that some water has got into the oil, typically from a broken head gasket.

I would get it checked sooner rather than later, although I will happily be corrected by those more qualified than I.

I hate to say it, but white foam under the oil cap has traditionally meant that some water has got into the oil, typically from a broken head gasket.

I would get it checked sooner rather than later, although I will happily be corrected by those more qualified than I.



Yes - this is usually the cause however, given cb391's home address, there is a possible alternative cause with an inexpensive remedy.

I presume the car is a USA spec petrol engine and not a diesel - given the current cold conditions in the Great Lakes region, it is highly likely condensate is forming in the crankcase when the car is first started and until it warms up. If the car is only doing short trips, there is insufficient time for the condensate to evaporate and be purged from the engine. When the car stops, the water will coalesce on the bottom of the sump and turn to ice as soon as the temperature drops below freezing - this ice then takes longer to melt and then evaporate the next time the car is driven. If the car does not get regular long trips where the engine is at normal operating temperature of at least 45 minutes or more, the condensate will remain present until the end of winter when the warmer temperaures promote faster evaporation. This condensate can be responsible for the foam observed especially if it was after a short trip.

I suggest your car be given a "day out" and given a non-stop highway trip of at least 2 hours duration each way to get the engine and sump contents thoroughly warm to evaporate and purge the condensate. I would be very surprised but also concerned if the foam was still present at the end of this trip. However, there is another "tell-tale" that I have used to check for a blown head gasket and that is to remove the spark plugs and look for an orange/tan "crud" deposit/build-up around the electrodes on one plug or two adjacent plugs if the leak is between the cylinder bores. This is an obvious build-up and not the normal "powder" discolouration from ordinary use being the deposit left behind by the coolant anti-freeze/anti-boil additives. The other indication can be oil floating on top of the coolant in the radiator header tank but this may not always present. Also do not be surprised if your oil level drops markedly after this trip due to the "up-lift" effect of the condensate lifting the oil in the sump disappearing with the condensate.

My expectation is that you have a condensate problem and not a mechanical problem.

Thanks SS. I asked on another forum and they agree with that idea. But I will keep an eye on it. I would like to take it out like you suggested but haven't had the time. Also thanks to all who responded.

yep ... me too, about every 1000mi gotta top up the oil.

I heard it's the turbo that burns it....

Aloha,
I bought my 2008 VW EOS 2.0T brand new. The dealer recommended that if I was planning on keeping the car to change at 1000 miles which I did. I took her in again at 5000 miles and had it changed again. She had used some oil intitially at break-in, but has not consumed any oil between changes.
I think a gentle break-in and proper instead of extended oil changes makes a world of difference. Yes, the oil is senthetic, but those bits of metal go through the engine till they hit the filter.
I was also told that if I wanted the turbo to last, it was better to change oil earlier than recommeded. My 1994 BMW 525I has also been taken care of in the same manner, has 118000 miles, runs like a well tuned sewing machine like the day I bought it, no engine repairs, and has never burned oil either.
I really marvel how well the Germans pay attention to detail.
Lopaka

Good steer Hornet! Living in a village and at least 10 miles away from nearest Halfords or equivalent, and being reluctant to drive with so little oil, I went to local Shell garage and put the best Shell synthetic oil in, despite it not being the VW standard for longlife service [which I have]. I did this on the basis that a] having good oil is better than no oil! and b] i it uses it at that rate the 'long life' oil is irrelevant!

I will buy some to store in the boot now I know

Cheers

Paul:cool:
I was becoming concerned about oil consumption on my 58 reg Eos 2.0 TDI Sport. With 2000 miles on the clock the "oil level low" warning light came on, nearly giving me a heart attack. Luckily, I was only half a mile from a garage & after consulting my handbook to find which grade of oil to purchase, I checked the shelves but couldn't find it. The sales person behind the counter was no help so, working to the same theory as you, Paul, went for a Castrol multigrade for diesels. It needed a litre to bring the level back to full. I bought another bottle just in case.
My previous 2 cars, a Toyota Avensis & a Ford Scorpio, had never used oil between services. I've been keeping a close check now on the Eos & I have had to add another litre after a further 1000 miles. This, to me, seemed excessive consumption. The car has not been driven hard. I still have not ventured over 3000 rpm in any gear, giving consideration for everything to "bed in."
My Eos lives outside & is parked in the road, usually at a different spot each night. This weekend, we went up to Exeter & stayed with some friends overnight, during which time the Eos was parked in their (brand new) drive. The next day, when we left, we pulled out of the drive only to see our friend waving frantically in the rear view mirror. We stopped & got out of the car, only to find quite a large patch of oil on what was a brand new concrete drive. Friend was not amused! I checked the oil level which needed half a litre to bring it up to full.
The next day I went to my nearest VW dealer in Newton Abbott. I had not purchased the car from them & had no dealings with them before. The Service Manager was extremely helpful & immediately suggested that I get the car up on the ramp so that their Eos specialist could investigate straight away. There is a problem & the car goes in tomorrow to rectify the leak.
I was very impressed with the speed of action & coutesy shown by the Service Manager. We had never met before but he couldn't have been more helpful. He also confirmed that the correct grade of oil is only available from VW or Halfords & won't be found on the garage forecourt.
Once I have the car back I will let you know which oil seal was faulty.

:D I brought my Eos in last year and the dealer changed something because they found my oil consumption was too high...now all is well, so I suggest you find out what is wrong and have them repair it...was under warranty at the time. Cheers, Johnny from Vancouver, BC home of the 2010 Winter Olympics.:cool:

"The next day I went to my nearest VW dealer in Newton Abbott. I had not purchased the car from them & had no dealings with them before. The Service Manager was extremely helpful & immediately suggested that I get the car up on the ramp so that their Eos specialist could investigate straight away. There is a problem & the car goes in tomorrow to rectify the leak.
I was very impressed with the speed of action & coutesy shown by the Service Manager. We had never met before but he couldn't have been more helpful. He also confirmed that the correct grade of oil is only available from VW or Halfords & won't be found on the garage forecourt.
Once I have the car back I will let you know which oil seal was faulty."

Took the car back to the dealer in Newton Abbott today for the oil leak problem. It appears that the camshaft cover gasket has failed & oil has contaminated both the alternator & camshaft drive belts. These will have to be replaced as well as the gasket. Unfortunately, there was one part that they did not have in stock - a sponge (?) - so had to leave the car with the dealer. All their courtesy cars - they have 9 - were out so they could not let me have one. However, I must give them their due. They arranged for me to be taken back to Dartmouth & if the car was ready by tomorrow then they would deliver it to me. If it couldn't be fixed then they would rent a car for me from Europcar at VW's expense & this would be delivered to me tomorrow.
Cannot fault the dealer. At all times the Service Manager was extremely apologetic about the whole thing. I was introduced to the mechanic who was working on the car & who showed me exactly where the problem lay, this without any prompting on my part.
I have every confidence in the dealer & it makes a refreshing change, compared with London anyway, to deal with some nice people that you feel you can trust.
Watch this space for further updates.

[quote=John_F;21991......... All their courtesy cars - they have 9 - were out so they could not let me have one. However, I must give them their due. They arranged for me to be taken back to Dartmouth & if the car was ready by tomorrow then they would deliver it to me. If it couldn't be fixed then they would rent a car for me from Europcar at VW's expense & this would be delivered to me tomorrow.
Cannot fault the dealer. At all times the Service Manager was extremely apologetic about the whole thing. I was introduced to the mechanic who was working on the car & who showed me exactly where the problem lay, this without any prompting on my part.
I have every confidence in the dealer & it makes a refreshing change, compared with London anyway, to deal with some nice people that you feel you can trust.
Watch this space for further updates.[/quote]



No prizes for guessing which dealer will be getting your business in the future and also referrals to family and friends in the market for a new/used car http://emoticons4u.com/happy/1281.gif .

It is great to hear of a dealership and its staff putting quality customer service into practice. Pity there are not more like them.

My Eos was still not ready for collection yesterday so true to their word the dealer has rented a car from Europcar for me. I had a limited choice but went for a 58 reg Golf TDI. This was delivered to my door this morning at 8.00 am.
Once inside, it is almost the same as an Eos (dash layout, controls, etc.).
I only have to pay for the fuel I use & hopefully take the Golf back to the dealer on Monday afternoon when the Eos should be ready. Shame I don't have the Eos today as its a nice day down here in Devon but I can't really complain. Hope to be able to give an update on Monday.

Got my Eos back today thank goodness. The Dealer had rented for me a 58 reg Golf 1.9 TDI from Europcar (he had no courtesy cars left). I found this noisy compared with the Eos. I would have thought that this would have had the new common rail (CR) engine, given the registration but may be not. On the other hand, it was a rental car with 10,000 + miles on the clock & may well have been thrashed & in need of a service.
My Eos had had to have the camshaft cover gasket replaced plus the camshaft drive belt & the alternator belt as these had been contaminated with oil. Hate to think what this would have cost if I was paying but there was a sign in the showroom saying " Camshaft belts replaced from £275 + VAT". That was probably for a Polo or a Fox.
The Dealer has fulfilled all my expectations. I could not have asked for better service, especially as I had not purchased the car from them.
The Dealer concerned is Murrays of Newton Abbott. They also have a branch in Plymouth. I have no connection with them whatsoever, other than as a very satisfied customer.

I am courious if it is only the 2007 eos going threw oil? Can anyone tell me if any one else with a newer year is having this problem? Thanks Patty:)

Had my EOS for 1.5 years and change oil very 5K miles (full syn). Last week, I got the friendly "STOP YOUR CAR" warning (or something like that) and found no oil on the dipstick. So I put oil in. It was time for an oil change which I just got and they found a serious leak at the rear of the engine. I still have to see where it's coming from but oil consumption rises rapidly, look for a leak. With the EOS, a leak at the back is very difficult to detect from the top; you have to go under the car and possibly remove the skid plate.