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Old 06-25-2018, 09:10 AM   #1
Mummy2106
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Default Boot malfunction

Hi everyone! So I'm having a problem with the boot. The dash is telling me it's open but it will neither open nor close. It didn't lock down properly after roof sequence! Please can somebody tell me if my "c" claws are in the correct position? So I've tried checking the fuses, emergency cord, someone pushing the boot while the cords being pulled! Any help would be great. Thanks in advance
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Old 06-25-2018, 09:12 AM   #2
Mummy2106
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Outside picture, sorry I can't get more than one picture to attach at a time! Both the "c" claws are in the same position. Been told by a Vw specialist it will take 2 hrs to find the fault charged at 60ph + VAT so I'm hoping to DIY it!
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Old 06-25-2018, 09:15 AM   #3
Mummy2106
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I'm happy to get in there myself just need some guidance please, I've seen various posts about the "c" claws but wanted to be sure before I started to make the tools to leaver them!
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Old 06-25-2018, 09:20 AM   #4
Mummy2106
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I've also disconnected the battery for about 15mins, my husband wasn't sure if it would do more harm than good...there was no change!
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Old 06-25-2018, 12:05 PM   #5
voxmagna
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If your problem is the 'C' claws I wouldn't expect a reboot or diagnostics clear to work because the system thinks everything is closed in the normal position except for the trunk lid position sensor. That's what causes the roof op. lockout. The system thinks the claws should be closed (which they are) but unfortunately they are not closed over the hoops and the boot lid sensors detect 'open'.

I did the write up to fix mine and others chimed in (there are 2 sets of claws that can get 'out of sync'). Thinking about this some more, I'm wondering for the future if the boot lid close sensors could be fooled by adding a wire back to the ski hatch. 'Boot lid close' is the last stage of roof op. Fooling to be closed should then allow the roof system to think it has completed without a fault. You would then have to OPEN the roof whilst manually removing the sensor trick, to get the claws open and everything back in sync. Even more cunning is to find where they put their magnet and dangle a high strength magnet(s) in the location which might be doable through the small trunk lid gap. Unfortunately, I don't have the problem again to look further into it.
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Old 11-09-2019, 11:05 AM   #6
Emily
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My Eos keeps alerting me that my boot is open. The dashboard panel shows that the boot is open and a warning ping sounds. This is happening mid journey and also when the car is parked - when parked, it is then making the hazard lights flash. Has anybody had a similar recurring fault... if so, how can I fix this?
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Old 11-09-2019, 11:58 AM   #7
voxmagna
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Probably a trunk lock fault which contains the open/closed switch or the lid buffer stop heights need adjustment?
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