Hey Doola, could you tell more about this? Is this a VW rule, or that of your dealer? any other details? it could help me consider changing my EOS for a Passat CC ;-)
Ah not sure on the law in France (assuming you purchased in England and drove it over right?). It's not a rule of any specific dealer etc but it is LAW. If your car has been in already, and you have informed the head office, the dealership and anyone else on the planet who might be able to assist you
, then you should
be able to get a refund. I would talk to your solicitor about seeking a refund for sale of faulty goods etc. You have a contract with your dealer, so they should be the ones to give you a refund. Basically when you purchase a vehicle you need to give them "reasonable" chance to fix or repair your vehicle before claiming it to be sold as faulty. Certainly with my Ford, the case was that they were given 3 chances to repair and they couldn't, therefore my case was that they had sold me a faulty vehicle and that I was entitled to a refund. I'm no solicitor, I am merely a legal secretary so don't quote me on this!!
Hope it helps in some way