[karend]

anyone has any experience of this? I've been away for 2 weeks and the Eos has been loving looked after by my nephew who has driven it on and off. He parked in the garage on Sunday and came to wash it on Thursday ready for my return and it woudn't start!!! VW assistance came and the man declared that it was a flat battery and that it was a common problem with the Eos! My nephew had not put the roof up or down with the engine off or left lights on etc. The man said that the alarm can drain the battery if the car is not moved for a while! This can't be right can it? He suggested it get checked anyway so I'm booking it in next week... how unlucky am I??? Just when the weather seems to be improving too!

Thanks for any help!

Karen

 

[don coffey]

Hi Karen,

Sorry to hear of the problem and if it is a common problem then hopefully VW are working on it. Although that said I would say that a lot could be down to owners raising and lowering the roof with the power off and then leaving the car before starting it.

4 days is certainly not a long time for a moden car to be parked with the alarm active and should not drain the battery.

What ever the problem, as long as the engine is running you should have no reason not to use the roof during this fine weather.

Don

 

[Jim]

anyone has any experience of this? I've been away for 2 weeks and the Eos has been loving looked after by my nephew who has driven it on and off. He parked in the garage on Sunday and came to wash it on Thursday ready for my return and it woudn't start!!! VW assistance came and the man declared that it was a flat battery and that it was a common problem with the Eos! My nephew had not put the roof up or down with the engine off or left lights on etc. The man said that the alarm can drain the battery if the car is not moved for a while! This can't be right can it? He suggested it get checked anyway so I'm booking it in next week... how unlucky am I??? Just when the weather seems to be improving too!

Thanks for any help!

Karen

Sounds like a faulty battery or charging system. Or the dealer was playing in the showroom with the roof before you collected your EOS.
A brand new car whether an EOS or not should not discharge its battery with only the alarm on.
If you had left it for 6 months then perhaps the alarm could do that, but not after just 2 weeks.
Something is wrong.
As yours is the 3.2 with twin batteries perhaps one is faulty.

Hope they fix it for you

 

[karend]

Thanks Jim and Don

As Jim said, 4 days is ridiculous and I now suspect that the showroom/garage people may have been playing with the roof before I collected it!!

I am booking it in to be checked over asap!

Thanks again

Karen

 

[IanJ]

I have had a similar problem with a Passat before. Ask the dealer what the "everything off" battery current can be!

Parked 2 days and would not start - AA man came out and said battery was OK but flat. He got it started and we then spent the next 15 minutes looking for the cause of the drain (interior light off, boot light off, glove box light off etc, etc.) as his "no-load" (i.e. everything off parked and locked) battery current was 1.6 Amps. This will discharge an 80 Ah battery in a couple of days.

He rang his support center for advice and they confirmed that the "everything off" current was specified as up to 1.8Amps ! ! ! He did not believe it and no-one I tell believes me.

It only did it once in four years and one occasions stood for 14 days as I was unable to drive following surgery and it started first time! It may never happen again!

 

[Hornet9]

I have had this problem twice with my EOS, after 8 days being the shortest time.

The delaer reckoned it was current being drained by the SAT NAV unit and they have fitted a new one.

My EOS is currently standing for 14 days, so I'll let you know when I try and start it if the change of SAT NAV unit has fixed the problem.

 

[karend]

It's happened again!

I had the car booked in today to be checked and came to start it (after 4 days of non movement) and it was flat as a pancake. VW assistance were here in 30mins and the car is now in the dealers!

Hopefully it will continue to rain while the car is being sorted. I will be so mad if the sun shines and i have to drive the Treg! Although that is an AMAZING ride. If you ever get the chance to test drive a V10 Treg, go for it and be absolutely blown away!

Karen

 

[SiJ2000]

Hmmmm, this will be interesting.. When I get mine, I will mainly only use it at weekends.... Does this mean I have to get my battery booster thing out every weekend??

I will report back!

 

[karend]

I don't think you need to worry Simon as most people on here haven't had this problem... although I think they may never leave it a few days between drives I will be watching your space!

And guess what.... the sun is out Bloomin' typical!!!!!!

Karen

 

[pdog]

Just want to add my 2p worth, I've had my Eos since Jan, since I have a company car also I only drive the Eos at weekends and have never suffered any battery problems, started first time everytime up to now even though it stands all week.

Paul

 

[shorenuf]

Seems to be more of a problem with the V-6's.

 

[SiJ2000]

Hmmmm, maybe they just have too many cylinders!

We'll see what happens....

 

[karend]

Another update

The car is STILL in the garage They can't find a problem. There is no drain on the battery. They have tried all combinations. Last night they were leavig it overnight with the top down to see if that causes a drain. I have parked with top down twice in total.. once when I was picking a parcel up from my sister's and second when I realised I'd left something in the house and had to run back in to get it.. so I can't see it being that!!!

Is it possible that the car was delivered to me with a poorly charged battery and that fact I've never really gievn it a 'good run' means it has never got full.?When the garage got the car, they immediatlly fully charged the batterys on a machine so they will never have noticed that lack of charge. Grasping at straws here, but need to get this car back....... absence is NOT making the heart grow fonder. This is the first car I've ever had that has caused me problems!! I told my friend the VW car dealer to put on order in for a GTi for me.... I am currently joking.. but for how long

Hopefully they will have some better news today

Karen

 

[SiJ2000]

With all the time they are wasting, I would suggest to them to give you a new battery, you can then give it a good run and then see how it goes.... If it's not draining, then it's probably a battery problem....

Good luck

 

[karend]

Never thought of that Simon!! Great idea.. I will ask when my friend rings me later!

Karen

 

[Hornet9]

I have had this problem twice with my EOS, after 8 days being the shortest time.

The delaer reckoned it was current being drained by the SAT NAV unit and they have fitted a new one.

My EOS is currently standing for 14 days, so I'll let you know when I try and start it if the change of SAT NAV unit has fixed the problem.

Well, got back off holiday and the car started 1st time. So, my new SAT NAV unit has fixed the problem.

 

[SoCalMan]

Hang in there, Karen.
It is possible that before you received your car, the dealer showed the roof
system to other potential buyers, thus running down the batttery. Perhaps
the car wasn't run enough to recharge the battery.
Just speculating.
Keep us posted.

 

[karend]

Thank you. Haven't heard from the garage today so my pal must be off. The roof up/down scenario is my best hope but they aren't admitting that Hopefully they will have some answers for me tomorrow. At least it will have been fully valetted. It was a bit grubby going in

Karen

 

[SiJ2000]

Good luck.... I just got delivery of mine and IT'S AMAZING!!!

I don't think any issue would be enough to convince anyone that this is anything other than a very cool, well built car when all is considered!!!

 

[karend]

She's coming home

Garage have rung to say there is no fault. They have tried everything to get the battery to drain and it won't They just think that the battery was low when I got it and the fact I don't do large amounts of miles in it (my motorway driving is stop start -M6 South junctions 23- 20) means that it has never fully charged.

Sigh. My pal is delivering it back to me this morning. and it is a sunny day

I will GO BALLISTIC with them if it happens again!!

Karen