I think a lot of dealers would maybe say the same, once the car's out of warranty they can't claim their costs back from VW central in MK for any work they do.I've had the same issue recently (and also when I try and open the Boot from the key fob, it closes more or less straight away) and guess what, my warranty expired two weeks ago and Gilbert Lawson (Manchester) want to charge me £50 just to look at it! A friend of mine has spent nearly 1 hour on the phone asking them for goodwill but they completely refuse point blank - even got on to the General Manager (Graham Fletcher), so I am no longer going to that garage for my servicing / repairs. I was always on the understanding that VW Customer Service was second to none
Often, it's best talking to Milton Keynes directly for something just out of warranty.
