Clock spring

If the dealer has ordered it, get their part number and search the internet for it? As Kickbox said, they are likely to be EOS specific to your VIN, options, and steering wheel. Sometimes these ribbon cables can be temporarily repaired. Their weakness is at each end on their connectors.

The original part number was 5K0953569H which is what you might find used. V.W dropped it at the beginning of 2014 and replaced it with 5K0953569AL which is what your dealer is getting - quite expensive though.

There are many posts about V.W clock spring failures, even though it's one of the easiest faults to diagnose. The fact they superceded the part may be a clue and they changed something in the design with the new part number.

The same part is used on Skodas. An Ebay seller in Birmingham UK repairs them for £100 - They just found the correct ribbon cable to use! Although V.W call this a controller, AFIK it does no more than connect the steering wheel switches and airbag wires to the steering control module - no active electronics inside.

Ah, now I see the Chinese are cloning them new. I bought a replacement Chinese stalk with cruise and that looks and works o.k. As long as you source the 'H' or 'AL' I can't see your problem (except at the dealer).

Also needs to be coded with VCDS

Click to expand...

Good point! When I said the clockspring had no electronics, they bolted the controller interface on the end of the assembly. I can see why the firm in UK reconditions them because it's usually the Mylar multi way plastic ribbon that fails, not the controller it attaches to.

It's a very expensive 'assembly' when it's most likely only the Mylar ribbon cable that has failed. I can see why some UK firms are repairing them but they must be getting the multi-way ribbon from somewhere? Get your old unit back from the dealer and tear it apart? I wouldn't rely on a warranty if it took another 3 months to get a replacement? Tear it apart, find out what failed using an ohmeter to check each track end to end and see if they can be fixed!

It ocurred to me that there's a worldwide manufacturing problem with semiconductor products caused by a shortage of chips. It's unfortunate with this design that the film which probably fails is integrated with the electronic module and chip shortage may explain long delivery times?

I wouldn't hold my breath for re-imbursement of a non-genuine cloned part made in China and I doubt they would agree to compensate the labor for fitting it? In fact if a genuine V.W dealer fitted it , they might reprimanded for being helpful.