It needs some lube!!! Although if you've just picked it up, I'd take it back to the garage to get them to do it for you!
Yes, I got it from a VW dealer.Eosman,
Did you purchase yours from a VW dealer?
When I took delivery of mine in December (from a VW dealer) I asked specifically about lubricating the seals & was told that this was done during the annual service & I would not need to purchase any lubricant.
I am taking this information with a pinch of salt & intend to order my supply of Krytox very shortly with a view to lubricating the seals every 3 - 4 months. Prevention is better than cure!
Why are American VW dealers insisting on oil changes more often than in the UK.