Believe it or not, but any business that supplies parking facilities for patrons have a duty and responsible for ensuring that the area being provided is fit for purpose. Erecting a sign which states that vehicles are left at the owners own risk does not hold any water in a court of law, and the land owners still have responsibility to the users as long as there is evidence to support any complaint.
Now wouldn't it be great if all of us car owners who have had their cars damaged due to having to use parking spaces that were too small to ensure their safe keeping, sent in multiple claims. do you think they would get the message, in reality I think not, but it would at least allow us to let off steam.
It is my understanding that English Common Law still prevails in this situation and any damage claim has to prove negligence on the part of the providor to be successful. Unlike the USA, the user also has to accept responsibility for their actions - minor damage in a parking facility is a self-evident risk which is beyond the reasonable control of the providor and the user is deemed to accept responsibility by using the facility. After all; the user has the choice of parking elsewhere albeit possibly at some inconvenience if the facility is not suitable.
IMHO, the best way to get action is to not use the facility or patronise the business whilst encouraging others to do the same - nothing like a loss of profit to encourage corrective action
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