oil used must be VW approved 502.00 rated and is synthetic. Two main brands being used here is Castrol Syntec 5w40 and Mobil 1 0w40. My dealer uses the Castrol and charges $7 a quart which is about what the local discount auto parts place charges. If you didn't like the $75 5k service you won't like the 10k which is double that and the 20k which cost me over $400.I took my Eos into my dealer a couple of weeks ago (primarily to have the top seals serviced.) The car had 5000 miles on it. The service manager told me he knew nothing about doing the seals, but he would check on it. When the car was finished, he told me about the stuff that I would have to buy elsewhere and do myself.
I almost fell over when I saw the bill ($75). Normally I pay around $25 for an oil service and filter. One of the reasons it was so high was that they put in synthetic oil @ $8 a quart. And of course, they gave me a piece of paper that stated they checked the brakes, tire pressure, windshield fluid, etc. I guess that was to make me think $75 was legit. Interesting enough, about a week later I get a low tire pressure warning and it turned out all 4 tires were low (slightly under 30 PSI) with the recommended pressure 34 PSI
Anyone know if VW recommends synthetic oil?