[captain]

Today is my birthday and I woke to find my lovely new Eos has been vandalised by someone taking a key or similar object and scratching all down the driver's side from the boot to the bonnet...what a lovely present, not. I've got a quote from a VW approved paintwork shop, but was shocked at the price, so looks like I will have to use my insurance, pay a hefty excess and kiss goodbye to my no claims accelerator I'm building up.

Before I go ahead, just wondered if anyone knows of any products out there that can remove scratches (5-20cm long that have just penetrated through the paint). Any help much appreciated!

Thanks

 

[nail-z-gull]

Today is my birthday and I woke to find my lovely new Eos has been vandalised by someone taking a key or similar object and scratching all down the driver's side from the boot to the bonnet...what a lovely present, not. I've got a quote from a VW approved paintwork shop, but was shocked at the price, so looks like I will have to use my insurance, pay a hefty excess and kiss goodbye to my no claims accelerator I'm building up.

Before I go ahead, just wondered if anyone knows of any products out there that can remove scratches (5-20cm long that have just penetrated through the paint). Any help much appreciated!

Thanks

That is tragic news, and awful timing.

I can't offer any advice on repair but I do offer my sympathies.

 

[tishysmith]

Ditto nail-z-gull. How awful Captain makes you want to cry!
Happy Birthday to you though, hope the day has improved for you.

Regards Trish

 

[Eos_Up]

Oh, man, I feel for you. I worry about any car I drive getting the same treatment IF I'm parked in a neighborhood with a lot of punks on foot. A couple of days ago 2 of my neighbors cars had windows smashed in. I wonder what goes on in kids minds that do this kind of stuff. The Eos is such a shining beacon that probably attracts this kind of activity.

I know what you mean about using you insurance, but I figure that's what its for IF the claim is over a certain amount ($500-$1000.) A couple of years ago I sucked it up and paid for an accident. My theory is IF the car was parked at the time of any damage, the insurance company shouldn't hold that against your record.

As for rubbing out the damage, I would be surprised if you could do it so that it wouldn't catch you eye every time you glance at it. That said, about a year ago I was backing up my former Mustang convertible and rubbed the rear bumper (other side of the car) against a concrete post. When I feel and hear the noise, I was really pissed at myself. I pulled ahead, got out to check out the damage and say what appeared to be really bad scrapes from top to bottom. I figured that I would need a new bumper and this was going to be one of those things I suck up and pay for myself.

I drove home, got out, and was looking for a way to hide the damage from my wife until I was able to get the car into the shop for a new bumper. I should mention the bumper was plastic (similar to my Eos.) I got some car polish and started rubbing over the damage and before my eyes, the damage (scratches) disappeared. I couldn't believe my eyes!

On another car, an Acura TL, we had about a 5" scratch on the rear fender (maybe caused by a shopping cart.) I rubbed that one until I was silly without making it disappear. So I took the car to my regular repair shop that give me a good price (if I have to pay.) He used some kind of professional wax rub that made most of the scratch disappear, but I could still see it if I looked closely in bright light.

Keep us advised as to how this turns out. Hopefully I won't get "keyed", but you never know. I probably shouldn't mention this, but IF it happened in front of your home, you may get the same punks waltzing by your place again.

 

[Stephb]

Happy birthday first of all

Sorry to hear about your car being damaged someone has opened their car door on my car door and left a dent in snobbers

you can get a paint touch up kit from vw or audi the same colour as your car perhaps try and touch it up or halfords will have your paint in and spray paint it.

HTH

Steph xx

 

[GOgg]

I had a great number on my boot that I managed to minimise. I used Colour magic in matching colour and worked into the scratches. Let dry about 10min then buff off, repeat lots of times till the colour builds up. (we are taking about hours of work here with the waiting times. Then use AutoGlym ultra deep shine or resin polish repeatedly using the same procedure as previously. Repeat the process every wash day (once a week for three weeks) just to refresh the polish/colour bonding. If they are not to deep then it should help make them almost invisible.

If any further explanation is required drop a line to the thread.
HTH

 

[captain]

Thanks guys for your birthday wishes and advice. I will keep you posted. May try working on the scratches myself and if that fails get it done professionally. In the meantime, off for birthday celebrations (in my Eos now)!

 

[Barchetta]

If the paint is penetrated then you have to decide if you want a proper repair or a bodge job.

Bodge Job= You do it yourself, you know you wont be really happy as you know its there, and unless you are an expert if wont be perfect.

The other thing to consider is the paintwork warranty. If you do it yourself or even get that well known chain that has been mentioned, if the body corrodes VW could say you were to blame because you did not get it repaired by an approved body shop.

Proper Repair= Money, completed by professionals, hopefully you will be very happy, no warranty issues.

Either way its a bummer and im gutted for you.

You will get it fixed.

Rob

 

[Dobbo]

go for the color magic option if you can. It's slow but I have successfully used it on a number of cars over the years. It won't remove it but it will hide the scratch fairly well.

 

[SKIDOO]

You poor sod, on your birthday too. Lets hope the little oik that did it fell of the curb round the corner and broke his nose or something equally as bad! Keep in mind that your the one who own's this lovely car, the prat that did it will probably never know what it's like to be that lucky!
Happy birthday anyway.

 

[Jaydee]

What a horrible thing to happen, I'm so sorry.

But I absolutely agree with Skidoo, who put it beautifully.

Jan

 

[davidp]

So sorry to hear that captain, I know how you feel, parked my previous car in Tescos car park for about 10 mins came back to find a huge scratch right along the tailgate. Wrong height for a trolley so had to be a key. Why I wonder, are there are such scumbags around.
Anyway it was an insurance job full repaint of the tailgate. I also had a massive stone chip dealt with on the bonnet at the same time, claimed it was done by the same vandal.
I'm afraid its a sad fact of modern life that such things happen.
Dave

 

[captain]

Thanks again guys, it's nice to know you all care so much about a fellow Eos owner! I'm in the process of getting a couple of quotes from VW garages (to protect the VW warranty on the paintwork) and will go from there. The damage really doesn't seem bad enough for a full respray of the driver's side, but at the same time, like many of you said, a botched up job will remind me of what happened each time I go for a drive... Incidentally we have CCTV where I park, but of course none of the cameras were on that parking space, if only I had known that before!

Thanks again everyone.

 

[Barchetta]

The sad thing is captain, you are not the first and you wont be the last.

When its all repaired take your partner,loved one, infact anyone and re-celebrate your birthday.

Keep us updated with the repair.

Rob

 

[pete8314]

You could try Chips Away, or someone like that; they're not cheap, but should be a little less that the VW body shop, and the 2 times I've used them they were pretty good.