[zacthedog]

Here in Sydney Australia my four month old EOS is great and I have been loving my first VW, but has just had the Radio/CD Unit suddenly fail to switch on. It appears to be electrically dead, no sound, no LCD info and no lights, although the surround button illumination lighting does seem come on intermittently. Have checked all accessible fuses and they seem okay.

Dealer is heavily booked and has no warranty repair slots for another ten days. Is there anything simple I can do to get the RCD500 to repower??

Thanks in advance for any advice.

 

[bneeos]

10 days. No slots for warranty work.
This unbelievable, doesn't VW want to keep us as repeat customers?

 

[evolvingpowercat]

The VW Radio has only an always on power lead fed by the fuse, it does not have any other power lead switched by the key. So you might try pulling the radio fuse for 60 seconds and putting it back in, that will kill all power to the radio and you can see if that gets the internal computer controller in side the radio to reset.

It is on the CAN-BUS so your dealer can try to run diagnostics with their VAG-COM diagnostic machine but chances are they will just swap out the whole thing for you, there are no dealer replaceable parts in the radio unit.

 

[zacthedog]

Repaired!

Thanks for input on this. I did try pulling fuse for a period of time, even disconnected the battery, but no help.

Today the dealer replaced the RCD500 under warranty - so don't know why - but it was a faulty head unit.