Hi I am a new user to the site and would really value your input. I am an Eos owner since 2007, same car always a pleasure never a problem. Was at VW dealer before Christmas and am frustrated.
Problem:
When I try to close the convertible, the [System Error- Close convert. Top]sign lights up and I have to close the windows manually.
-When I open the convertible, it opens fine except for tension noise from the right flap, does not prevent it from opening. Boot opens when convertible is open.
- When I close the convertible a number of things happen all on the right hand side
- boot/trunk section closing on the right hand side is noisy and sounds strained
- flap on right at window is strained is noisy (same as when opening)
- when boot is trying to close, there is a motor/sound of it trying to close and possible a latching sound. Boot does not close down properly.
- Effect is that the slit at the boot on the left of the car is much narrower than the slit on the right hand side.
- The boot does not open when the roof is up.
I have checked car for water and has been water on right hand side in window well, some also on the left. Checked the spare wheel well and as far as I can see --as I can only see it with convertible open -it is dry.
Started : Boot would not always open even when using key to pop but would open after a couple of tries.Bit of water leakage in boot.
Closing convertible not always possible on first go, with sign showing as above but on second/third go it would close perfectly.
Went to VW dealer just before Christmas. Spent 5 hours on it no conclusion, they need car in for one day but could be a week at an hourly charge!! They carried out a GFF and found no faults stored for roof system. The right rear latch is not locking correctly and require further hours to check the roof control unit and roof alignment.
I would really appreciate any advice you have or if anyone else has had this problem. Thank you in advance.
Problem:
When I try to close the convertible, the [System Error- Close convert. Top]sign lights up and I have to close the windows manually.
-When I open the convertible, it opens fine except for tension noise from the right flap, does not prevent it from opening. Boot opens when convertible is open.
- When I close the convertible a number of things happen all on the right hand side
- boot/trunk section closing on the right hand side is noisy and sounds strained
- flap on right at window is strained is noisy (same as when opening)
- when boot is trying to close, there is a motor/sound of it trying to close and possible a latching sound. Boot does not close down properly.
- Effect is that the slit at the boot on the left of the car is much narrower than the slit on the right hand side.
- The boot does not open when the roof is up.
I have checked car for water and has been water on right hand side in window well, some also on the left. Checked the spare wheel well and as far as I can see --as I can only see it with convertible open -it is dry.
Started : Boot would not always open even when using key to pop but would open after a couple of tries.Bit of water leakage in boot.
Closing convertible not always possible on first go, with sign showing as above but on second/third go it would close perfectly.
Went to VW dealer just before Christmas. Spent 5 hours on it no conclusion, they need car in for one day but could be a week at an hourly charge!! They carried out a GFF and found no faults stored for roof system. The right rear latch is not locking correctly and require further hours to check the roof control unit and roof alignment.
I would really appreciate any advice you have or if anyone else has had this problem. Thank you in advance.