[adam298]

I am not one to complain about the VW service center or dealer.... I don’t mind waiting 2 days for them to return your call, and a further 2 weeks until they can get your car in. I do however get a little annoyed when you take your car there, only to have it returned worse than what it came in. A couple of months ago I noticed a minor squeak in the rear left c pillar, and one of the driver windows squeaked a little upon locking and unlocking the car. I took it to the service centre, they had it for 2 days, fixed the c pillar by adding some felt material to stop parts rubbing together. But then proceeded to rectify my minor window squeak by applying so much lube to ALL the seals in the car that I had lube EVERYWHERE, inside and out, then of course they washed my car (very nice of them) but this just made the lube run down the windows and into the doors!

2 months on, every time I open the windows, I get streaks on the inside of the glass, and when it rains, lube runs down from the roof and window seals onto the exterior of the glass. I have rang and expressed my frustrations, and booked my car in at the service centre for next week, they have offered to take apart the doors and windows and clean off all the grease they put on, inc all my roof seals, but I do wonder if they can actually remove it to the point where it will not streak and cloud my windows. And I thought they would use a lubricant that wouldn’t run in water and is suited to convertibles (krytox?), although if you use that much of anything you’ll end up with the same problem.

 

[SiJ2000]

It will stop streaking in due course.... It does sound like the put on a little too much, but its worth it!

Just wipe it off the windows and paintwork. It won't do any harm, or at least hasn't to mine.

I am surprised that you still get this after two months! Normally a couple of weeks is enough for the surplus to run off...

 

[Stephb]

ohhh dont mention cars to me!

snobbers is now making a humming/vibration noise when driving normally but when i dip my clutch it goes grrr!! i've booked it into vw a week on thursday and also asked for my seals to be done!

Steph xx

 

[lanmarc]

Adam,
I lubed the seals myself about 3 months ago when I started getting some minor squeaking after the first bit of rain in a long time.
I thought I used the Krytox sparingly but I am still geting streaks on the side glass, when it rains, at the point where the roof meets the windshield (I may have put too much around the roof locator pin and slot).
I would suggest wiping all of the seals that make contact with the windows, and the seal on top of the windscreen, with a lint-free cloth to remove any excess lubricant.
As for the service department, I have only visited them twice.
The first time was over a year ago for the 12 months service on my previous Golf. Even back then it was a 2 weeks wait!
The second time was when I had a roof problem. They resolved it the same day.
That reminds me; I need to make an appointment to have them look at the knocking noise coming from the left-hand C pillar! Been there since the day I picked it up.

 

[adam298]

Alas I already wiped all the window seals down to remove excess, but the streaks and cloudy grease appears after the windows go down into the doors... this is constant (regardless of weather), it only gets very bad when it rains....then i must clean the windows.

I never had any streaks on the sunroof, back or front windscreen, only the 4 side windows, and they appear on both sides of the glass, so this leads me to believe there is an excess of lube in the actual doors themselves which i cant get to...

I think next time I shall do the lube myself, applying sparingly...

 

[Johnny]

http://www.vweosclub.com/forums/showthread.php?t=1586

Worth looking at this thread which has some useful info about using krytox and treating seals which I got from the UK distributor. Haven't done it myself but think I will use it sparingly after reading this thread.

Johnny