I'm a little busy at the mo. but have already posted info before (search?). The sunroof and window motors all have one thing in common. The amount of torque required to move the parts motors connect to is related to the d.c current draw of the motor. All motor controllers have V.W 'pinch protection' which disconnects motor power when a motor is stalled. The peak current point when it operates is preset by V.W in the motor controller. Pinch protection is also used to detect the physical end point stops of the operation - sunroof fully open or fully closed, windows fully up to the top seal, or lowered to the service position.
The window motor protection usually works well and you rarely hear of those motors or gears failing. However, the sunroof nylon gear has a reported high number of failures. In a good design the nylon gears should always be protected against excessive torque by pinch protection cutting in if friction on the slides or cables was too high. But it seems as though the pinch protection level they set is too high to protect the gearbox, or they cannot accurately rely on it due to the high mechanical torque produced on the output spiral 'worm' drive for the cable. Pinch protection operates with peak current. If a motor is run for long periods just below the protection point nylon gears won't be protected.
V.W should have designed the EOS sunroof motor gearbox to run reliably up to the preset pinch current. You will find most VAG sunroof motors are of a similar size and design to that used in the EOS and manufacturers have not redesigned the EOS sunroof motor. My guess is they used a standard motor assembly, realised the EOS Moonroof is much larger, heavier and with longer friction rails to move further back and modified the gearing ratios without considering the higher torque on gears using the same material? Count the tooth ratios on other similar VAG sunroof motors, or research the time taken for an EOS Moonroof to close compared to others cars. A slower heavier sunroof = more teeth on the nylon gear = higher tooth load.
Motor torque will depend on: Friction in the Bowden Octopus cables, the sunroof sliders, the weight of glass, torque required to close the sprung air deflector, and torque in the final stage of pulling down the sunroof to close until the motor stalls. I don't believe the Bowden Octopus cables are the culprit. From what little I've seen of mine, the inner is nylon turning in inside a nylon sheath, self lubricating. Therefore most friction requiring torque to overcome it, will come from the sliding sunroof?
Fortunately, you can easily get an idea of how hard the sunroof motor is working by measuring its running current during a sunroof open and close operation. The lower the current measured, the lower the torque required to move the parts. The approximate sunroof motor current can be measured in engine bay fuse slot F29 (50A) provide the roof pump isn't running. This lowest value with the motor removed from the cables running free should be about 1-2 amps. When the motor is driving the cables, an open sunroof should draw the least motor current as it starts to close from an open position. From memory it could be as low as 2-4 Amps? If it is a lot higher than this or stops on stall without moving far, then there's excessive friction. You then measure the current draw as the open sunroof moves forwards.
The current draw should stay fairly constant, but if it shoots up quickly at some point then that is a high friction fault either in the bowden cables or the sliders. If the motor current rises in a kind of linear fashion until the sunroof gets to the wind deflector and pull down stage, you can suspect the running guides may be out of square and tapered. When the sunroof reaches the wind deflector and pull down stage, motor current is the highest. I measured about 8-10 Amps (?). But that is a peak load only there for a few seconds in the last stage of closing. If the nylon gear were to fail for this short period peak I would expect to see 1 or 2 teeth broken, not all the teeth mashed up as in photos. My suspicion is all teeth mash up due to sustained continuous high load throughout most of the sunroof operation. You can repeat the current draw tests for a normally 'opening' sunroof. After an initial torque peak to lift the glass, current draw should stay as low as possible back to the normal fully open position. This position is not determined by motor stall current and the current draw should drop to zero when the motor stops. When a roof operation is in progress, the sunroof moves further back to hit a physical stop when the motor current rises to its preset stall value, then cuts off.
I have mentioned two possible causes of excessive friction - the static sliders and the Bowden Octopus cable. When the sunroof tray is connected to the cables you cannot move it by pushing due to the 'worm' gear design between the cables and the tray. To investigate sunroof sliding friction you would have to first disconnect the Bowden Octopus cables at the tray end. Alternatively, you can carefully use a key tool to manual open and close the winder at the end of the motor. But this is fraught with a gotcha! The gear shaft forming the key socket is soft muckite and easily rounded off. Also it is 'locked' and won't rotate until pushed down. Forget that without pushing down and the motor gear will appear seized, nothing moves and you risk damaging the soft key socket. Once you get over that hurdle and can manually move the sunroof you can get a feel for how much torque you are putting on the tool to get the sunroof to move. You should manually test move the sunroof all the way to fully open and back to closed, because as I explained, excessive friction may be in one place or increasing rapidly due to guides being tapered and not square.
For those spending lots of money at a workshop to get this problem resolved, their simplest approach is to replace the sunroof motor costing a fortune and grease the slide rails. But they are probably not checking the frame alignment using V.W service tool VAS 6370 (I have one!) or motor current and torque so you can't be sure their expensive fix will last. From this post you should have learned that measuring the sunroof motor current (or window motors) is a fairly easy non invasive way of monitoring health and keeping friction low. Another thing you can do is manually pop the wind deflector down before closing the sunroof to reduce torque loading in final pulldown stage.
The only permanent fix for the EOS sunroof motor problem is regular checks on the motor gearbox load or a gearbox with higher torque handling and more sensitive pinch level protection to warn of increased friction. I haven't looked closely at how V.W design the sunroof sliding rails. ABS plastic is poor and not self lubricating. My design choice would be ptfe if that were possible. To fix this problem forever, we need ptfe sliders, brass gears in the motor geabox and preferably motor current overload that operates sooner than pinch protection.
There is another EOS 'Bad Boy' I forget to mention. The sunroof tray has a blade either side that separates the roof seal. This metal blade has some kind of black surface paint that can wear (look at yours) but it is not very slippery and can add to the total friction if it's not lubricated. IMHO this should have been harder polished stainless steel or chrome, but it is what it is. Lubricating the roof seals helps for a while but I find myself adding lube if the seals start to pucker up as the sunroof is closed.
Happy New Year to All.
The window motor protection usually works well and you rarely hear of those motors or gears failing. However, the sunroof nylon gear has a reported high number of failures. In a good design the nylon gears should always be protected against excessive torque by pinch protection cutting in if friction on the slides or cables was too high. But it seems as though the pinch protection level they set is too high to protect the gearbox, or they cannot accurately rely on it due to the high mechanical torque produced on the output spiral 'worm' drive for the cable. Pinch protection operates with peak current. If a motor is run for long periods just below the protection point nylon gears won't be protected.
V.W should have designed the EOS sunroof motor gearbox to run reliably up to the preset pinch current. You will find most VAG sunroof motors are of a similar size and design to that used in the EOS and manufacturers have not redesigned the EOS sunroof motor. My guess is they used a standard motor assembly, realised the EOS Moonroof is much larger, heavier and with longer friction rails to move further back and modified the gearing ratios without considering the higher torque on gears using the same material? Count the tooth ratios on other similar VAG sunroof motors, or research the time taken for an EOS Moonroof to close compared to others cars. A slower heavier sunroof = more teeth on the nylon gear = higher tooth load.
Motor torque will depend on: Friction in the Bowden Octopus cables, the sunroof sliders, the weight of glass, torque required to close the sprung air deflector, and torque in the final stage of pulling down the sunroof to close until the motor stalls. I don't believe the Bowden Octopus cables are the culprit. From what little I've seen of mine, the inner is nylon turning in inside a nylon sheath, self lubricating. Therefore most friction requiring torque to overcome it, will come from the sliding sunroof?
Fortunately, you can easily get an idea of how hard the sunroof motor is working by measuring its running current during a sunroof open and close operation. The lower the current measured, the lower the torque required to move the parts. The approximate sunroof motor current can be measured in engine bay fuse slot F29 (50A) provide the roof pump isn't running. This lowest value with the motor removed from the cables running free should be about 1-2 amps. When the motor is driving the cables, an open sunroof should draw the least motor current as it starts to close from an open position. From memory it could be as low as 2-4 Amps? If it is a lot higher than this or stops on stall without moving far, then there's excessive friction. You then measure the current draw as the open sunroof moves forwards.
The current draw should stay fairly constant, but if it shoots up quickly at some point then that is a high friction fault either in the bowden cables or the sliders. If the motor current rises in a kind of linear fashion until the sunroof gets to the wind deflector and pull down stage, you can suspect the running guides may be out of square and tapered. When the sunroof reaches the wind deflector and pull down stage, motor current is the highest. I measured about 8-10 Amps (?). But that is a peak load only there for a few seconds in the last stage of closing. If the nylon gear were to fail for this short period peak I would expect to see 1 or 2 teeth broken, not all the teeth mashed up as in photos. My suspicion is all teeth mash up due to sustained continuous high load throughout most of the sunroof operation. You can repeat the current draw tests for a normally 'opening' sunroof. After an initial torque peak to lift the glass, current draw should stay as low as possible back to the normal fully open position. This position is not determined by motor stall current and the current draw should drop to zero when the motor stops. When a roof operation is in progress, the sunroof moves further back to hit a physical stop when the motor current rises to its preset stall value, then cuts off.
I have mentioned two possible causes of excessive friction - the static sliders and the Bowden Octopus cable. When the sunroof tray is connected to the cables you cannot move it by pushing due to the 'worm' gear design between the cables and the tray. To investigate sunroof sliding friction you would have to first disconnect the Bowden Octopus cables at the tray end. Alternatively, you can carefully use a key tool to manual open and close the winder at the end of the motor. But this is fraught with a gotcha! The gear shaft forming the key socket is soft muckite and easily rounded off. Also it is 'locked' and won't rotate until pushed down. Forget that without pushing down and the motor gear will appear seized, nothing moves and you risk damaging the soft key socket. Once you get over that hurdle and can manually move the sunroof you can get a feel for how much torque you are putting on the tool to get the sunroof to move. You should manually test move the sunroof all the way to fully open and back to closed, because as I explained, excessive friction may be in one place or increasing rapidly due to guides being tapered and not square.
For those spending lots of money at a workshop to get this problem resolved, their simplest approach is to replace the sunroof motor costing a fortune and grease the slide rails. But they are probably not checking the frame alignment using V.W service tool VAS 6370 (I have one!) or motor current and torque so you can't be sure their expensive fix will last. From this post you should have learned that measuring the sunroof motor current (or window motors) is a fairly easy non invasive way of monitoring health and keeping friction low. Another thing you can do is manually pop the wind deflector down before closing the sunroof to reduce torque loading in final pulldown stage.
The only permanent fix for the EOS sunroof motor problem is regular checks on the motor gearbox load or a gearbox with higher torque handling and more sensitive pinch level protection to warn of increased friction. I haven't looked closely at how V.W design the sunroof sliding rails. ABS plastic is poor and not self lubricating. My design choice would be ptfe if that were possible. To fix this problem forever, we need ptfe sliders, brass gears in the motor geabox and preferably motor current overload that operates sooner than pinch protection.
There is another EOS 'Bad Boy' I forget to mention. The sunroof tray has a blade either side that separates the roof seal. This metal blade has some kind of black surface paint that can wear (look at yours) but it is not very slippery and can add to the total friction if it's not lubricated. IMHO this should have been harder polished stainless steel or chrome, but it is what it is. Lubricating the roof seals helps for a while but I find myself adding lube if the seals start to pucker up as the sunroof is closed.
Happy New Year to All.