Hello, I ordered my Eos in October 06 and picked it up on Feb 07. I had to have a new transmission put in the car in May. I also am having a problem with the car using to much oil. Is anyone else having these issues. I love the Eos and I'm hoping the issue is just with this car and if so I need to get a replacement Eos.
Transmission
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sorry to hear your plight....
we need new laws in this country... or wherever you guys are posting...
You buy a new car. its busted... they replace the tranny...its effectively a refurbished car, not a new car.... plus you've been inconvenienced!! so they whould either 1) get you a new car long before this becomes a drawn out drama or 2) offer you some kind of reimbursment... at least they should pay for your car payments for the duration its out (i.e 2 week, then half a car payment)... period. No arguments.. Get the damn thing working out of the factory, or get the damn car companies to spot putting shoddy components in the car while swhaving off some of the CEO's paycheck....
Sell the car as a refurb as people do with applicnaces and computers.. thereis a viable market...
I understand with products as complex as cars, things happen... What I don't get is why does the customer has to share in the R&D process.. They should immediately offer the customer the option of swapping out the car if possible or a loaner in addition to the options of working throught the process with them... but at their expense of the car payment.
If I get a shirt, and its torn, does the clerrk at macy's make me wait as they figure out how to sew up the shirt? and then do I walk around with this big sticht across the shirt? hell know.. I get a new one, they either send it out or put it on the rack with the other defective merchandise.. because thats what it is.. defective merchandise!!!
we need new laws in this country... or wherever you guys are posting...
You buy a new car. its busted... they replace the tranny...its effectively a refurbished car, not a new car.... plus you've been inconvenienced!! so they whould either 1) get you a new car long before this becomes a drawn out drama or 2) offer you some kind of reimbursment... at least they should pay for your car payments for the duration its out (i.e 2 week, then half a car payment)... period. No arguments.. Get the damn thing working out of the factory, or get the damn car companies to spot putting shoddy components in the car while swhaving off some of the CEO's paycheck....
Sell the car as a refurb as people do with applicnaces and computers.. thereis a viable market...
I understand with products as complex as cars, things happen... What I don't get is why does the customer has to share in the R&D process.. They should immediately offer the customer the option of swapping out the car if possible or a loaner in addition to the options of working throught the process with them... but at their expense of the car payment.
If I get a shirt, and its torn, does the clerrk at macy's make me wait as they figure out how to sew up the shirt? and then do I walk around with this big sticht across the shirt? hell know.. I get a new one, they either send it out or put it on the rack with the other defective merchandise.. because thats what it is.. defective merchandise!!!
Joined
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215 Posts
I've heard the same, but in 73k miles in my Audio 2.0TFSI I topped it up in between [long life] services precisely twice. I drive 130 miles round trip every day, so suspect that lots of short trips might have a bearing on oil consumption!
Take the car back and fight for a new one - £26k for a new car that is no longer new doesn't sound right to me!
Paul
Joined
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49 Posts
Bought my EOS in June '07; have put 5,500 miles on it without consuming any oil. I am scheduled for my first oil change this week. My EOS has been absolutely perfect...knock on wood.
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