If there is a need for a section for Wales let me know!
I would put something in writing to the dealer principal today. State you are unhappy and are considering rejecting the car as below standard. As mentioned above give them a week to sort or threaten to reject. Doing this now will help if you have bought a problem car. I cant stress how important it is to put into writing and also if the car is on finance to let the finance company know you are not happyThanks for the advice, I will visit the dealer on Monday and let them know that they will not be getting a good score - nothing like a little incentive for them to get things right!!