I purchased mine in Oct 07 and my windbreaker came in a black fake leather looking zip up bag, the bag also has folding instructions for the windbreaker with it, Im sure its standard that it you buy the windbreaker you get the bag.
What state are you in? Im in Vic and have found the service at Camberwell VW to be outstanding, they've been really helpful, even threw in a bottle of Krytox for me, I didnt even buy my Eos through them, just getting it serviced there! Perhaps call them if they're near by, they might look into it for you if your dealer isnt helping.
What state are you in? Im in Vic and have found the service at Camberwell VW to be outstanding, they've been really helpful, even threw in a bottle of Krytox for me, I didnt even buy my Eos through them, just getting it serviced there! Perhaps call them if they're near by, they might look into it for you if your dealer isnt helping.