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Has anyone else had this problem? I realize when you use the remote to unlock the doors, the drivers and passenger side windows drop down a fraction of an inch (or a cm for you Euro's). But after I close the door, the passenger window rolls all the way down. I can only guess there is a sensor somehwere within the door that can tell that the glass can not fully clear the door/roof seals and is trying to prevent it from shattering. I have yet to lube my seals (no snickering) so I wonder if that will solve it? Anyone?
 

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Hi, I think this is related to a sensor... It is possible that your window isn't seating comfortable when you close the door... I would suggest luricating the seals and checking that it does... It has this failsafe, so if someone puts a finger in whilst the window is closing, it will go down a few inches so you can remove it.

It is also possible that the sensor may need slight adjustment... So, lubricate the seals, then you can see if it needs to go into the dealer for minor adjustment

Thanks
 

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I see that Hammer is from Carlsbad, CA. I was just in North County and stopped at three dealers (one off Cannon Blvd) and none of them had ever heard of the special lubicant for the Eos seals. When I gave them the part number, they looked it up and found that there is one bottle in L.A. I guess VW wants us to order it from the internet.


Steve
 

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Has anyone else had this problem? I realize when you use the remote to unlock the doors, the drivers and passenger side windows drop down a fraction of an inch (or a cm for you Euro's). But after I close the door, the passenger window rolls all the way down.
Hammer,
Check out this thread and see if it helps:
http://forums.vwvortex.com/zerothread?id=2838958
 

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Yes, I had a similar problem with mine a couple of months ago on the drivers side, typically just as it was about to rain. There is a pinch sensor at the top which can play up. Phoned the AA, and played around with it for a while, and it righted itself just as the AA arrived, not happened since, so not taken it to the garage yet
 

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Yep its the pinch protection. I think the rubber has a bit of a break in time. I had the problem on my passenger side and read to just close the door by pushing the window instead of the door on another forum, this prevented the pinch from happening. Over time it stopped happening, but if I shut the passenger door too softly while pushing it from the door occaisionally it will still happen. My wife just slams the door when she gets out of the car, and although I get irritated with her for that, it does seem to get by the pinch problem. You can take the car into the dealer and they can adjust the window so that it will not roll up as much, but I personally just dealt with it, and as the car broke in it basically fixed itself.
 

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There is a really great Technical Service Bulletin that was released to the VW service departments that explains how to "calibrate" the Eos windows. This calibration was the prescribed solution to the "phantom window operation" that we have all come to know as "pinch protection".

Basically, the TSB described a process that would let the Eos know where the "top" position of the window should be in order to stop the windows from trying to close too far.

I will post the link to the bulletin, however, want to make two things clear first before I do.

1) Normally people don't have access to tech bulletins as they are supposed to be directions to service people. As such, some of the language found in the bulletins can be "technical" and hard to follow. If you don't understand the instructions, please don't try it. (read it through all the way first before starting and remember... Your dealership probably doesn't want to hear that you are performing service bulletins yourself). :)

2) I take no responsibility for anyone who "demonstrates" to their car that the fully closed position is only half closed. :) If you mess up the process, just start it again... This one really can't hurt the car, at least, not when I did it to mine.

EDIT: Oh yes, and 3) Make sure you lubricate all the seals with the VW Seal Lube before starting. It is important that the seals around the windows all be nice and "soft". (I know, I said only a couple of points... sorry)

Here is the link: CLICK HERE
 
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